Category: customers

AT&T customers can now make and receive calls via Alexa
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AT&T customers can now make and receive calls via Alexa

Amazon this morning announced it’s teaming up with AT&T on a new feature that will allow some AT&T customers to make and receive phone calls through their Alexa-enabled devices, like an Amazon Echo smart speaker. Once enabled, customers with supported devices will be able to speak to the Alexa digital assistant to start a phone…

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Uber tries to reassure customers that it takes safety seriously, following NYTimes book exerpt
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Uber tries to reassure customers that it takes safety seriously, following NYTimes book exerpt

It’s hard at times not to feel sorry for Uber CEO Dara Khosrowshahi, given all that he inherited when he became the ride-share giant’s top boss back in April 2017. Among his many to-do items: take public a money-losing company whose private-market valuation had already soared past what many thought it was worth, clean-up the…

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Amazon customers say they received emails for other people’s orders
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Amazon customers say they received emails for other people’s orders

Users have said they are receiving emails from Amazon containing invoices and order updates on other customers, TechCrunch has learned. Jake Williams, founder of cybersecurity firm Rendition Infosec, raised the alarm after he received an email from Amazon addressed to another customer with their name, postal address and their order details. Williams said he ordered…

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