A digital marketing and customer experience leader, Evan Kohn is chief business officer at Pypestream, where he created PypePro, an AI onboarding methodology used by Fortune 500 firms. More posts by this contributor When people reach out to customer service, they’re seeking more than a solution to their immediate problem. They want empathy and understanding.…
A 15-year digital media veteran, Sean Clayton connects brands with the data-driven intelligence solutions they need to drive growth. With more than 90 major advertisers and counting announcing plans to dump Facebook, a significant question lingers: Where will brands go next for their digital marketing needs? The case for the breakup is clear: Brands want…
Genius Brands announced a new partnership with Stan Lee’s POW! Entertainment. The company acquired a portfolio of low-value assets from a dead comic book writer. Don’t fall for the hype. This stock is still a dud. Last week, Genius Brands chairman and CEO Andy Heyward promised an “exciting business development” that would be announced today,…
As corporations fall over themselves to perform their mostly abrupt commitments to racial justice, a few companies are seizing the moment to call out Facebook for its own failings. A handful of the biggest names in outdoor gear have suspended ads across Facebook and Instagram for the month of July as part of #StopHateforProfit, an…
Twitter@realDonaldTrump President Donald Trump slammed Sen. Mitt Romney (R-UT) as a “Democrat secret asset” who attempted to “infiltrate” his administration as secretary of state following the 2016 election in a video shared to Twitter Friday evening. REPUBLICANS MUST STICK TOGETHER AND FIGHT! pic.twitter.com/chnSNURfFx — Donald J. Trump (@realDonaldTrump) October 18, 2019 In the one-minute video,…
